We share a restlessness with
our clients – a belief that everything can be made better.
- Customer & Growth Strategy
- Digital Transformation Roadmaps
- Market Analysis & New Business Models
- Customer Insights & Performance
- Intelligent Automation Strategy
- Digital Agility & Operating Models
Come see us at
“An uncertain future demands customer experience innovation”
Our experts help you optimize your Adobe ecosystem
We partner with Adobe to provide robust services and solutions across the digital ecosystem. With R2i joining the Protiviti family, we’ve expanded our Adobe capabilities to create powerful experiences that connect you with your customers at the right time, across any channel.
Inspire transformational change
Developed a digital-first customer experience strategy to enable one of the world’s largest hospitality brands to amplify engagement for its most loyal travelers.
Designed global field sales enablement program for a leading global credit card provider, which encompassed assessment of global field sales technology needs, design of experience strategy, tool rationalization approach and governance.
Conducted Customer and market research for a leading luxury retail wholesale management platform to inform their product expansion growth strategy. The engagement involved development of customer value levers and go-to-market messages for key audiences.
Identified innovative experiences to bring a large global bank’s brand promise to life and build customer loyalty and advocacy through design thinking and reimagined customer journeys.
Developed an agile digital strategy roadmap for a global life sciences organization to integrate “customer first” thinking across all technology solutions and to achieve a single customer view.
Accelerated digital transformation for a global financial services provider by establishing a high performing cross functional team and delivering 13 new revenue driving, customer centric digital journeys to 8 new markets.
Transitioned and migrated data for a large optical retailer from a homegrown marketing platform to a cloud-based platform that better serviced growing commercial needs.